Contact support
Please describe what happened, what you expected, and the iPhone and iOS version you are using. Do not email your one-time sign-in code, Apple or Google credentials, or other passwords.
Email supportSign-in help
- For email sign-in, check that the address is correct and use the newest one-time code sent to you.
- If a code has expired, request a new one from the sign-in screen.
- For Apple or Google sign-in, complete the provider’s secure sign-in sheet and return to LifeTree.
- Never send a one-time code or identity token to support.
Photos and notifications
LifeTree asks for photo or camera access only when you choose to add an image. Notification permission is optional. You can review these permissions in iPhone Settings → Apps → LifeTree.
Delete your account
In LifeTree, open Profile → Privacy → Delete account and confirm deletion. This action cannot be undone. If you cannot access the app, email support from the address associated with your account.
Privacy requests
Read the LifeTree Privacy Policy for details about data handling, access, correction and deletion. Privacy requests can be sent to the same support address with the subject “LifeTree privacy request”.